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Our Office

1847 Westmount Drive, Suite 302
Vancouver, BC V6T 1W5
Canada

Email

[email protected]

We respond to all inquiries within two business days.

Office Hours

Monday to Friday: 9:00 AM – 5:00 PM (Pacific Time)
Saturday: 10:00 AM – 2:00 PM
Sunday: Closed

Response Times

Programme inquiries: Within 24 hours
Custom experience requests: Within 48 hours
General questions: Within 2 business days

Vancouver, British Columbia
Pacific Northwest, Canada

Before You Reach Out

Here are answers to questions we frequently receive:

How do I know which experience is right for me?

Consider your available time, physical comfort with outdoor activities, and what you most need. If you seek deep solitude, our Boreal Silence programme may suit you. If you prefer a gentler introduction, the Lakeside Restoration weekend offers comfort alongside nature immersion. Our team is happy to discuss options with you.

What fitness level is required?

Most of our experiences require only a moderate ability to walk on uneven terrain. The Alpine Clarity Expedition involves more substantial hiking. We assess fitness requirements individually during the booking process and can suggest appropriate programmes based on your situation.

Can I bring my device for emergencies?

Guides carry satellite communication devices for genuine emergencies. We ask that personal phones remain powered off throughout the experience. The purpose of disconnection is integral to the restoration process.

What is your cancellation policy?

Cancellations more than 30 days before departure receive a full refund minus a $150 administrative fee. Cancellations 15-30 days out receive 50% refund. Cancellations within 14 days are non-refundable, though we work with participants to reschedule when possible.

Ready to Begin?

View our full range of experiences and find the one that calls to you.

Explore Experiences

Note: Ochre Cove provides wilderness experiences for restoration and wellbeing. We do not offer medical, psychological, or therapeutic services. Individual experiences and outcomes will vary. Please consult with appropriate professionals regarding any health concerns before participating in wilderness programmes.